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Westminster City Council

Policies and Regulations

All businesses have a Duty of Care for the waste they produce

You have a legal responsibility to ensure that you produce, store, transport and dispose of your business’ waste without harming the environment. This is called the Duty of Care (DOC). The DOC is covered by Section 34 of the Environmental Protection Act 1990 and the Environmental Protection Act (Duty of Care) Regulations 1991. The consequences if you don’t do this can be severe.

You remain responsible for your waste from the moment you have produced it until it is in the back of the collection truck.

The DOC requires you to ensure that:

  • you store your waste securely so that it does not escape – e.g. only place it out at the official collection time, tie up bags, flatten and bundle boxes, close bin lids, prevent liquids from leaking out of it
  • you ensure your waste is transported by licensed waste carrier – for example Westminster City Council/Veolia
  • you complete a Waste Transfer Note (WTN) – for every transfer of waste or for a specified period – and keep a copy of it for at least two years

More information on your Duty of Care can be obtained from DEFRA through this link or visit the Right Waste Right Place campaign website.