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Westminster City Council

Site Operator Facilities Manager Waste Management Services

site operator facilities management waste services

Do you run a site with multiple tenants or look after a number of facilities?

Our extensive experience in waste management, combined with the most extensive resources in London (such as staff, trucks and disposal sites), allow us to tailor a waste collection solution to suit your needs. We operate collection agreements in partnership with your organisation and ‘going the extra mile for you’ is what we do best. 

We have experience working with all kinds of businesses, including large Facilities Management companies with several sites. We provide a comprehensive waste management service, collecting multiple waste streams including recycling streams such as food waste, glass and dry mixed recyclables. We also have specialist collection services such as hazardous/clinical waste and confidential waste.  We report on everything collected from each location by weight and waste type so that you can present that information to your end clients.

Westminster City Council

Key services you might be interested in include:

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Commercial waste 'musts' for facilities managers

Single supplier – all waste types

We offer a single contract that will cover multiple sites and waste types.

Single point of contact

We give our clients one person who will help with day to day operations and reporting.

Lots of options for waste storage, reduction and compaction

 We always have a service available to help our client.

Collections that suit your clients

We schedule our collection times around our clients.

Ensuring legal compliance

We will ensure you always comply with all waste management legislation and requirements.

Performance information- summary and client level

We can provide you with information and overviews of performance.

Consulting approach – how to improve performance / best practice

We work alongside our clients on an ongoing basis.

Transparency through to clients

We keep our clients well informed on what we do with their waste

Meet corporate goals with fully audited waste tracking

We will work with our customers to achieve corporate goals.

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Services to take advantage of

restaurant recycling services

Waste audit

A waste audit gives you the opportunity to get practical advice and suggestions from one of our small business waste experts. They will come to your premises at a time that suits you and provide you with valuable information that can help you improve your waste management. Book your waste audit now.

restaurant food waste facts


As we are a local authority, we are exempt from charging VAT on commercial waste collections. This will help your cash flow in comparison to using a private operator who will be required to charge VAT.

retail waste disposal

Taking zero waste to landfill to the next level

None of the general waste that we collect is sent to landfill. Unlike other waste operators, however, we go the extra mile. Our general waste is used to provide district heating for London homes and businesses and any residue left over is used in building projects.

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Coffee Cup Recycling

Coffee cups tend to be thrown away into general waste which results in an increase in the amount of rubbish you send to landfills. This will overall influence costs associated with environmental compliance and landfill tax. Our coffee cup service helps minimise and reduce costs by providing specialist bins to encourage customers, staff and guests to segregate their waste. Head to our coffee cup service page to find out more about how you can get involved. 

recycling westminster

Westminster City Council


“Service improvement is one of our core objectives at Incentive Facilities Management. The Covent Garden contract requires a seamless management solution being one of London’s most vibrant districts. The maintenance of Covent Garden and the surrounding environment is important to us. Westminster City Council Commercial Waste helps us achieve this through their efficient recycling services.”

Incentive Facilities Management


Westminster City Council

Talk to our facilities management waste and recycling experts

Talk to our waste management experts; they have decades of experience in helping your business achieve an environmentally friendly waste disposal service.

Our experts can provide you with valuable insights into how you can improve your current waste management practices, or offer you advice on services that may enhance what you currently have in place.

Get in touch today to see how we can help your business improve its waste management.



Westminster City Council

The ultimate guide to waste management for facilities managers

facilities management waste guide

If you are a facilities manager or site operator, then this guide to waste management is a must read for you. It’s an in-depth guide covering everything you need to know about waste and recycling for facilities managers in Westminster.

The guide is split into four sections:

  • Section 1: Helping you help your clients with waste and recycling
  • Section 2: Partnering to meet responsibilities
  • Section 3: Practical considerations of storing and collecting waste
  • Section 4: Why use Westminster City Council’s Commercial Waste Services?

Download the guide now to find out how you can improve your current waste management practices.

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How to choose a new waste operator

This guide to choosing a new waste operator covers useful questions for you to ask any new potential operator. As a facilities manager, the guide will show you how to go about assessing different costs and making sure you know where your waste goes. The guide includes:

  • Assessing the reliability of a waste operator
  • Looking into costs and value for money
  • Avoiding lengthy contracts
  • Analysing their range of collections – do they offer everything your venue needs?

The guide also covers regularly forgotten aspects of waste management, including business’ duty of care towards the environment and the support that the operator can provide.

new commercial waste supplier

Westminster City Council

Our range of bins to suit your needs

watse bins in westminster

At Westminster City Council Commercial Waste Services, we have a huge range of bins from which you can choose.

It may be particularly useful as a facility manager or site operator to be able to choose from a variety of different bins to suit your exact needs. The bins range in size but also in what materials can be put inside of them. The capacities range from 140L to 1280L, so there will always be a bin available for your requirement. 

Get a copy of our bin range today to see which ones suit your needs.

Westminster City Council

Other useful waste management information for site operators and facilities managers

Reconomy’s guide to assessing the effectiveness of a waste management supplier for facilities managers.

This facilities manager waste guide helps you assess the effectiveness of your current waste operator and guides you in selecting the best possible waste operator for your needs.


Building Talk – Waste management tips for facilities managers

In this article, Building Talk Online highlight some key tips for facilities managers to improve their waste management practices. Find out more about how you can enhance the waste and recycling practices you currently have in place.

Westminster City Council

We provide waste management services to the whole of the City of Westminster, see if your store is within our radius below.

Even if you also have branches elsewhere we can assist you with setting up a waste management solution.

We cover the whole of Westminster

You can see a full list of the boroughs that we cover inside Westminster below.

Mayfair – W1J / K1S

Soho – W1D / W1F

Fitzrovia – W1T

Pimlico – SW1V

St James – WC2

Bayswater – W2

Belgravia – SW7 / SW1

Marylebone – NW1 / W1H

Knightsbridge – SW7

Victoria – SW1

Covent Garden – WC2

Paddington – W2