Can we change or decide our collection time?

Pick up times for plastic waste and recycling bags are specific to each street to ensure our streets are not overrun with waste. We are working towards completely phasing out the presentation of plastic bags for waste collection on our streets.

Each street has an allocated collection time. These collection times here apply to all businesses and resident who present plastic waste or recycling bags on the street for collection. If you are unsure of the collection time in your street then please use this link to find them.

Collection times for waste and recycling containers will be set when setting up the service agreement with us. 

You can have a conversation with your sales officer, who can assess if neighbouring time bands work better.  You may also be able to present waste on a private forecourt outside the Collection Time Bands and/or a Luxcrette area that belongs to the site. 

You can contact your Sales Officer via the Commercial Waste Services Helpdesk on 020 7641 6180