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Everything you need to know about setting up an account with us

Managing your business's recycling and waste can be daunting, but Westminster City Council's Commercial Waste Services is here to help. Our comprehensive services cater to businesses of all sizes, creating a cleaner and more sustainable Westminster.

Why partner with us?

Our services extend beyond collection and cleaning to innovative waste reduction and recycling. As your local authority partner, we blend efficiency with community commitment by  reducing carbon emissions and lowering air and noise pollution through our new electric fleet. We also support local projects, educate schools on waste management, and more. 

Our services include:

- Mixed recycling

- Food waste recycling

- Glass recycling

- Paper and cardboard recycling

- Coffee cup recycling

- Confidential waste disposal

- Bulky waste removal

- Clinical waste collection

- Event waste management

- General waste collection

How to open an account:

Step 1: Contact us

Reach our team at 020 7641 6180, email commercialwaste@westminster.gov.uk, or visit our website to discuss your waste management needs. Our friendly customer service team will guide you through each step.

Step 2: Site assessment

We'll conduct a site visit to evaluate your space, access points, and specific waste/recycling management needs.

Step 2: Waste audit

We offer free waste audits to understand your waste patterns and recommend the best solutions for your business.

Step 4: Custom plan

We’ll create a tailored waste management plan and quote, recommending services, bin types, collection frequencies, and potential cost savings through VAT.

Step 5: Account setup

Once you're happy with the plan and quote, get in touch with us, and we'll set up your account, provide necessary documentation to ensure you are compliant.

Step 6: Staff training

We offer extensive staff training on waste reduction strategies, recycling best practices, and responsible waste management, conducted by one of our experts at your site.

Step 7: Bin delivery and collection schedule

We’ll deliver your bins, provide the collection schedule, and offer advice on where to place your bins.

Flexible contracts:

Our flexible contract terms adapt to your evolving business needs, whether you're a small café or a large business.

Compliance and environmental benefits 

We ensure your waste management practices comply with all regulations and keep you updated on new laws with our expert-led webinars and easy-to-read blog updates. By choosing us, you'll increase recycling, lower your carbon footprint, and contribute to the circular economy.

We offer ongoing free support, including:

- Regular waste audits

- Continuous staff training

- Waste reduction advice

- Assistance with environmental certifications

- Detailed waste data reports

Partnering with us means contributing to community and environmental initiatives like clean-up events, waste reduction and recycling education programmes, local employment and training for young people as well as vulnerable groups. Find out more about what we’re doing in the local community by following us on LinkedIn.

Ready to manage your business waste better? Contact Westminster City Council's Commercial Waste Services today. We'll help you set up an account that fits your needs. Our team will guide you through each step, from talking about your waste to delivering your bins. 

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